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Testimonials “Techfusion was the third place we took our computer to and was the
only people that were actually able to repair it. Great service and fast turnaround!” Letter Testimonials August 17, 2004 Mr. Alfred Demirjian Dear Alfred, The 2004 Democratic National Convention was truly a milestone in Boston’s history. Having never before hosted such and event, we faced enormous challenges along the way, but never stopped working to showcase the city as the world-class destination we all know it to be. Your unwavering friendship, support, generosity, and devotion, to our city exemplifies the very best of what Boston has to offer. It is in that spirit of civic pride that we were able to make good on our promise to deliver the greatest Democratic National Convention in our nation’s history. And for your contribution to that effort, we thank you. We look forward to seeing you in the future and please have an enjoyable and restful August. Sincerely, Mayor Thomas M. Menino Senator Edward M. Kennedy _______________________________________ Kyle Hogan Dear Kyle Hogan: I thought all was lost when my IT manager told me my hard drive had stopped working. He then told me that there was nothing he could do and he would just order me a new drive. I knew I had a major problem. Not only did I lose priceless company information and statistics, but also extremely sensitive security information. As I said before, I thought all was lost. A colleague referred me to Tech Fusion and after speaking to you; I knew I had made the right call. You and your staff were very knowledgably and responsive to my problem. I especially appreciated how you and your staff worked together with Willow Laboratories to get the critical information from the hard drive and back to us quickly and at the right price. I know that because of the professionalism and outstanding abilities of Tech Fusion, we avoided what could have been a disaster. I would once again like to thank you and your staff and that I will continue to use and strongly recommend Tech Fusion for all data recovery services. Sincerely, _______________________________________ Losing a server is one of the most painful and crippling events that can happen to a small business. In today’s age, digital information is the blood of any organization. In small businesses, the challenge is to find a way to secure this information, given financial and manpower restraints. Often times the backup systems and redundancies don’t do their job, and you’re left with a disaster and an overwhelming feeling of helplessness. When our server went down, we were fortunate to find Kyle Hogan and techFusion. More then the actual act of recovering our data, Kyle’s understanding and patience in an extremely stressful situation were invaluable. Our hard drive suffered catastrophic damage, such that it required the highest extent of recovery and reconstruction. Kyle guided us through the process and was available throughout, both offering information, as well as being a comforting voice when things looked bleak. He took the extra measure of providing us his cell phone number, so he was reachable at any time. At no point did we believe that Kyle was not 100% committed to recovering as much of our data in the quickest time possible. This helped make an extremely trying and difficult time period a little bit easier to swallow. I would not hesitate to recommend techFusion and particularly Kyle Hogan to any business. The level of professionalism and customer service is outstanding and to say Kyle went above and beyond the call of duty for us is an understatement. Technology is a fast paced business that is full of automated messages and distant customer service and tech support people. To find someone like Kyle who will take the time and pay attention to the human aspect of the situation is both invaluable and satisfying. Jonathan Merin _______________________________________ Rebecca, one of the top business development people at my company, is on the way home from a quickie vacation to Hawaii. She goes to fire up her laptop on the way home, ready to get back in a work frame of mind. But she is quickly greeted by a "disk read error" upon startup. A few hours and phone calls later, I get the laptop in my hands. I attempt Microsoft's recommended use of the recovery console, again and again and again. Finally I'm able to get a directory listing of the C:\ drive. But for some reason, I'm unable to get to the subfolders. It doesn't matter in any case, because when I start the machine again, back is the "disk read error"- but it's worse. Now I can't even boot the machine from the XP CD- the setup program begins and immediately freezes. I was certain that all was lost- partially due I'm sure to my own attempts to fix it. TechFusion to the rescue. I hear their ads on WBUR radio all the time, and Rebecca suggested them because her husband had used them once to recover data from some MRI-related equipment. So I called up and spoke to Kyle Hogan, who told me to bring the disk over. He seemed confident of being able to get what I needed, though was quick to warn that it can't always be done. About a week later, I hear from Kyle that he was successful in pulling back the items that I needed. While disk recovery is not something that I want to do very often (it is an extremely expensive process, after all), I'm glad to know that Kyle and TechFusion are around for those special cases like this one. With so many staff members traveling extensively to do business, they rely more and more on the hard disk of their laptops for their working files, contact lists, and much more. Rebecca had lost months worth of new leads, proposals, emails which would have hampered her work for months to come. Now, she's back on the road doing the work to keep our business healthy, thanks to the help of Kyle and TechFusion. Thanks guys! Kevin Youts | IT Director | The Forbes Consulting Group _______________________________________ Kyle, I wanted to thank you and the folks at TechFusion for the great support you gave me in helping me get my data back. It may only have been 18GB of data on the hard drive that crashed, but it was data that was critical to me. Not only were your personnel supportive, they responded quickly and helped me get through a very anxious couple of days. The recovery was completed quickly, all my questions were answered, and I have the data back and I'm up and running again. While I hope I don't ever lose any data to a disk crash in the future, at least I know where to go if it does happen. Sincerely, _______________________________________ John’s Road, Apt. C Tech Fusion Dear Kyle: Tech Fusion saved the day and my Master’s Thesis! Everybody I worked with at Tech Fusion was smart, professional, friendly and delivered first class service. While almost losing my data was a traumatic experience; working with Tech Fusion almost made me forget how terrible it was for my hard drive to crash. Thanks for being in business to provide top flight service to people like me! I am recommending you to other students and friends in the greater Boston area. Sincerely yours, Joseph F. Duggan _______________________________________ I wanted to send a short note to thank you and the staff at Techfussion for retrieving the photographs of my 3 year old son. After running a program to cleanup" my hard drive I inadvertently deleted the recycle bin without making sure I wasn't deleting things I wanted. Needless to say my 3 year olds' pictures were gone. They were irreplaceable and priceless as any parent will understand. I thought of Techfussion because our company has used your services and this note is to say thank you. Sincerely, _______________________________________ Dear Kyle: I just wanted to let you know how wonderful it has been to work with TechFusion and how grateful we are for your competence. We went to FOUR other places who should have been able to retrieve our data and not one of them was able to do it - until we came to you. Our data was very valuable to us (particularly the pictures of our kids) and you should be extremely proud of your talents. Your work is exceptional and we are incredibly grateful to you for the incredible amount of skill you bring to this task. The fact that your prices are relatively reasonable makes it all the more gratifying to work with you. Many, many thanks. _______________________________________ Hi Kyle, Your news of yesterday that Tech Fusion could in fact save my files just about had me walking on air. I had been working on a web version of my climbing guidebook and the hard drive died after a late night’s work. I went to a good repair center and all their efforts could not get the drive to give up my files. I had been to them for general repairs before so their admission about the drive being unreadable was devastating. I had heard about your company on WBUR and took the plunge. When I arrived at your shop your staff really tried to set me at ease without a bunch of phony promises. Your explanation of the process and the up-front detailing of what was involved inspired me with confidence that you would make the most advanced effort to save my files. Your consultation taught me that there was a possibility that some or all of the files would be unrecoverable and I really hoped that you would save them. Your call yesterday had me most relieved. While, the work did take some time, you kept me in the loop with updates that went a long way to make the waiting bearable. It’s a real pleasure for me to write this note of thanks to you for saving my files and for your team for making such a strong effort on my behalf. Sincerely, Robert Means _______________________________________ To whom it may concern: When my hard drive failed, I thought I would never see my data again. I heard that data recovery might be possible, but the experts I consulted were not able to help. Then I heard about Techfusion. I was told that Techfusion is one of the best computer service centers in the country; they did not disappoint. Amazingly, Techfusion recovered every single file from my badly corrupted hard drive. In addition to their unparalleled technical ability, the quality of Techfusion's service really impressed me. Kyle Hogan thoughtfully supported me throughout the entire process and was always friendly and understanding. He kept me updated and informed, patiently and thoroughly answering my many questions. Kyle gave me confidence and comfort that my computer and data were in good hands, making a difficult situation much less stressful. Now, when my friends and colleagues need computer service, I tell them to call Kyle at Techfusion. And it's comforting to know that when I need computer service Kyle and Techfusion will be there for me. Kirk Allen _______________________________________ Dear Kyle, I first came to Techfusion 10-15 years or so ago, when your company was Now in March 2006, I came back again, the first time since you moved out to Your service to me this time in recovering/transferring data from my crashed I also realize that you went far above the regular call to duty in your You can be sure I will continue, with increased ardor, to recommend you to Yours sincerely, Tim Sieber _______________________________________ January 2008 Please accept my apologize for the delayed thank you. I am Peter Koutoujian ‘s sister and last year you were able to save the information that I thought were lost forever. I really can’t thank you enough. Please enjoy a gift, a token of my appreciation. All the best _______________________________________ |
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